Crafty Covens Privacy Policy

Last Updated: 03/19/2025

Crafty Covens (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website https://craftycovens.com (the “Site”) and use our services. By accessing or using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide and improve our services:

A. Information You Provide to Us

  • Account Information: When you create an account, we may collect your name, email address, username, password, and payment details.
  • Profile Information: Vendors may provide additional business details, such as shop names, product listings, and descriptions.
  • Communication Data: When you contact us or interact with customer support, we collect any information you provide.

B. Information Collected Automatically

  • Device and Usage Information: We may collect data such as your IP address, browser type, device information, and usage details.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze site usage.

C. Information from Third Parties

  • Payment Processors: If you make a purchase, our payment processors collect and process your payment information securely.
  • Social Media and Integrations: If you link your account with third-party platforms, we may receive information from them.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our services.
  • To process transactions and payments.
  • To communicate with you regarding your account, purchases, or inquiries.
  • To enforce our terms and policies and prevent fraudulent activities.
  • To personalize and enhance user experience through analytics and advertising.
  • To comply with legal obligations.

Vendor Verification via Facebook Login
Crafty Covens allows vendor accounts to verify their identity using Facebook Login. When a vendor chooses this option, we may receive basic public profile data, including their name, profile picture, and email address (if granted). This information is used only for verification purposes and is not stored, shared, or used for any other purpose.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data under the following circumstances:

  • With Service Providers: We may share information with third-party service providers to assist with payment processing, website hosting, and other necessary services.
  • With Vendors and Customers: When you make a purchase or engage in transactions, necessary information may be shared between vendors and buyers.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be part of the transferred assets.

4. Legal Requests for User Data

Crafty Covens is committed to protecting user privacy and handling personal data responsibly. If we receive a request from a public authority (e.g., law enforcement, government agencies) regarding user data, we will follow these principles:

  • Review of Requests – All data requests will be reviewed for legality before compliance. We do not automatically provide user data without verification.
  • Minimization of Disclosed Data – If required to provide data, we will disclose only the minimum amount necessary to comply with the request.
  • Documentation of Requests – We maintain a record of any data requests received, including the requesting authority, the nature of the request, and our response.

If you have concerns about how your data may be accessed by authorities, please contact us at privacy@craftycovens.com.

5. Your Rights and Choices

You have certain rights regarding your personal data, including:

  • Access and Update: You can access and update your account information at any time.
  • Opt-Out of Marketing Communications: You can opt out of promotional emails by following the unsubscribe instructions in our emails.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings.
  • Account Deletion: You may request to delete your account and associated data by contacting us.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Retention of Data

We retain personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. Third-Party Links and Services

Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before engaging with them.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any modifications signifies your acceptance of the changes.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Crafty Covens
Email: privacy@craftycovens.com
Website: https://craftycovens.com

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.